Privacy statement

Data privacy and protection

We take the protection of your personal data seriously. Personal data is information on personal or factual circumstances relating to a particular or determinable person. This includes information like names, addresses, phone numbers, and dates of birth. This type of information is protected by law. Hence, we will collect personally identifiable data only to the extent technically required.

To comply with our legal obligation and make sure you understand what kind of information we capture as you visit our website and what we do with that information, we provide the following explanation. Our data privacy policy complies with with the data protection regulations of the Federal Data Protection Act (BDSG) and the Telemediengesetz (TMG).
We will only collect, process, and store personal data to process inquiries or, if applicable, contracts or online orders. Only upon your prior and separate agreement will we use your data for other, clearly defined purposes to which you have specifically given your agreement. These may include sending you information on current offers via email newsletter, etc.

Responsible for data privacy in terms of § 13, section 1 of the German Telemedia Act is:
Zieher Dienstleistungen GmbH
Kurfürstendamm 30
10719 Berlin

Managing Director:
Elisabeth Klapetz (power of sole representation)

Phone: +49 30 886200-0
Fax: +49 30 886200-200

You can access our website without disclosing your identity and as a rule do not need to reveal any personal data to use this website. If we do ask you to provide personal data – e.g., your name, address, and email contact details in our contact form –  we will inform you of this and leave the choice whether or not to reveal data up to you. We will never reveal your personal data to others without your prior agreement.

However, we must point out that online data transmission (e.g., via email) may be subject to security risks. We therefore cannot guarantee the seamless protection of your data against access from third parties. Such protection is not possible.

We do not agree with the use of any contact details published on this website in accordance with the German online information law for promotional purposes. We do not wish to receive any unrequested information or promotional material.The website operators reserve the right to take legal action against any noncompliance, including the sending of advertisements or mail spam.

How we use your data

Our website offers a number of functionalities the use of which involves the collection, processing, and storage of personal data. In the following, we will explain what exactly we do with this information:

Contact form

Information provided through our contact form will only be used to process the inquiry submitted through that contact form. After we have processed your inquiry, we will delete the data within six months.

Dissemination of data

Your personal data (e.g. name and address) will be passed on to third parties only if this is necessary for the smooth processing of your request, especially for the fulfillment of a contract, for billing purposes, or for other legally relevant reasons. If you provide personal data, we will only use that data for the purpose you have agreed to before providing the information. We will store your personal data only to the extent and for the time necessary for processing or legally required.

Other than for the purposes of contract and payment fulfillment stated above, we will not pass on your data to third parties.

Statistic evaluation of website visits

We will collect, process, and store the following data as you access this website of individual files that are part of this website: IP address, referral website, name of the file, date and time of access, transmitted data volume, and report on the success of the access (web log).

We will use this data only in aggregate form to continuously improve our online offering and for statistical purposes.

Use of Facebook social plugins (“Like” button)

Our web site uses social plugins (“plugins”) provided by the social networking site,, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identified by a Facebook logo or the phrase “Facebook social plugin”. You will find an overview of all Facebook plugins at:

If you call up a page containing a plugin of this nature from our website, a direct link is established between your browser and Facebook’s servers. The content of the plugins is transmitted directly to your browser by Facebook and included by it in the web page. When you access the plugins, Facebook is notified of the fact that you have called up the corresponding page on our website. If you are logged in to Facebook, your visit can be connected to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. As operators of this website, we have no knowledge of the content of transmitted information and its use by Facebook. The reason for and scope of the data acquisition and information about the way in which the data is processed and used by Facebook, as well as your rights in this respect and settings options for protecting your privacy can be found in Facebook’s privacy policy.

If you do not wish to have data collected about you by Facebook via our website, you need to log out of Facebook before visiting the site.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies – text files that are stored on your computer and allow Google to collect data on visitor behavior. The user behavior information generated by cookies are usually transmitted to a Google server in the U.S. and stored there. Should IP anonymization be activated on this website, Google will truncate your IP address within the EU and EEA regions.

Only in exceptional cases will the full IP address be sent to and truncated by Google servers in the U.S. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

Use of Google AdSense

This website uses Google Adsense, a Web-advertising-service of Google Inc., United States (“Google”). Google AdSense uses cookies – text files that are stored on your computer and allow Google to collect data on visitor behavior. Google Adsense also uses so-called “Web Beacons” (small invisible images) to gather information. These web beacons allow Google to evaluate information such as user traffic on this website.

The user behavior information and information on the delivery of web advertisement formats generated by cookies and web beacons (including your IP address) are transmitted to a Google server in the U.S. and stored there. Google may pass this information on to Google contract partners. However, Google will not associate your IP address with other information on you held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you agree that the data gathered by Google be processed in the way and to the purposes stated herein.

Use of Google+

Data collecting and sharing:
The Google+ button allows you to publish data world-wide. It allows Google and its partners to provide personalized content to you and other users. If you click the Google+ button, Google will collect the information that you clicked the button as well as information on the website on which you clicked the button. Your +1 may be displayed along with your profile name and photo by other Google services, including search result lists, your Google profile, or other websites and online ads.

Google will record information on your +1 activities to improve its services for you and other users. To use the Google +1 button, you need a globally visible, public Google profile that must include at least the name chosen for that profile. This name will be used by all Google services. In some cases, this name can replace another name, which you may have used to share content via your Google account. The identity of your Google profile can be disclosed to users who know your email address or other personal information.

Use of the collected information:
In addition to the purposes outlined above, the data you provide may be used in accordance with the applicable Google privacy policy. Google may publish summarizes statistics on users’ +1 activities or pass these on to users and partners, e.g. publishers, advertisers, and connected websites.

External content

This website uses active Javascript content from external suppliers. As you access our website, these external suppliers may collect personal data on your website visit. To block external suppliers from accessing your data, you can use a Javascript blocker like the plugin NoScript or deactivate Javascript in your browser. However, this may limit the functionality of the websites you visit.


Several pages of this website use cookies to make your visit more attractive and enable the use of certain functionalities. Cookies are small text files your browser can store on your computer. This is called “setting a cookie”.

You can adjust your browser settings to alert you whenever a cookie is about to be set, to decide manually on accepting cookies, to accept all cookies or to reject all cookies. Cookies can be used for a number of purposes. E.g., a website may set a cookie that will allow it to determine whether this website has been accessed before from your computer (permanent cookies), or to store last-viewed pages (session cookies).

We use cookies to make your visit to our website more convenient. However, our partners are not allowed not are they able to collect, process, or use personal information via cookies on our website. Most of the cookies this website sets are session cookies, which will be deleted from your computer after your browser session. Other cookies will remain on your computer and allow us to recognize you upon your next visit (permanent cookies). Our use of cookies does not involve any disadvantages or risks to you. We recommend that you allow your browser to accept our cookies in order to enjoy our website to its fullest.

Data safety and protection, email communication

We will employ every technological and organizational means to make sure that your personal data is protected against outsider access. In the case of email communication, we cannot warrant absolute data safety. If you want to communicate highly sensitive information, we recommend doing so by traditional mail.

Revoking permissions – data information and change requests

According to German Federal Data Protection Law, you have the right to be informed, free of charge, about your personal data stored by us. You also have the right to have this information corrected, blocked, or deleted. Your data will be deleted upon request unless legal regulations prevent it. You have the right to revoke your permission to us regarding the use of your personal data at any time. Please address your information, deletion, and correction requests regarding your data as well as comments and feedback to:

Zieher Dienstleistungen GmbH
Kurfuerstendamm 30
10719 Berlin

Managing Director:
Elisabeth Klapetz (power of sole representation)

Phone: +49 30 886200-0
Fax: +49 30 886200-200

Sources: Disclaimer eRecht24, Facebook privacy statement, Google Analytics privacy statement, Google Adsense privacy statement, Google +1 privacy statement