Customer communication is a top priority
Evaluating customer satisfaction is a matter of course for us. We really want to know what our customers think about the quality of our services. The reason is simple: It’s the only way we can maintain and raise our standards of quality. We evaluate customer satisfaction on a regular basis using customer satisfaction questionnaires and structured interviews. This keeps us up to date with the changing needs of our business center customers. We have a face-to-face relationship with our customers and welcome their suggestions for further improvements or alternative ideas concerning structures and services at our business centers.